Make sure to carefully follow the instructions provided on the Adobe website to uninstall Acrobat completely. You can download the tool from this link: Acrobat Cleaner Tool. Remove the Application: Start by using the Acrobat Cleaner Tool, which can help ensure a clean uninstallation. To address the problem, please follow these steps: Any communications are subject to the freedom of information act (Texas Government Code 552) and may become public records. Please notify the sender immediately and destroy the communication, including all content and attachments. If you are not the intended addressee, you have received this communication in error. This communication may contain restricted or confidential information and may not be disclosed to anyone other than the intended addressee any review, use, dissemination, forwarding, printing, copying, disclosure, or distribution of this communication is prohibited and may be unlawful. However, I was lucky enough to obtain a new office computer and all works perfectly now - admittedly I know this is not helpful information for anyone suffering through the same issue. I believe something to this effect may have been what was done to get it to work correctly at the time.
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